3. Troubleshooting

This section is for troubleshooting issues with your installation of Aqua Data Server.

If you've followed all of the installation steps and you cannot access the application, or if you are having other issues, look through the sections below for more information.

Remember, when contacting architect (at) aquafold.com to include the information shown on the Admin -> Support page as well as a detailed description of your problem.

• Charts and OpenGL/JOGL Configuration
• Interface Language, Fonts & Character sets
• Launcher & Memory Configuration
• Database Repository Configuration
• Tomcat & Aqua Data Server Logs
• License Activation Troubleshooting
• DB2 z/OS, Netezza and Teradata drivers
• Firewall Settings
• Pages not loading or App not starting
• Contacting Support